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DOB sued by BIGPOINT, in Germany court.

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DOB sued by BIGPOINT, in Germany court.

Post by admin » 19 Aug 2017, 11:43

2017.05.13
Hello everyone,

we got some bad news for customers in Germany, this will apply only on Germany, the other customers are not affected


Bigpoint obtained an interim order against us in Frankfurt am Main, Germany.
Thereby we are no longer permitted to sell or offer the product in Germany.
We are forced by law to follow this resolution.


In short: If you are from Germany or have a german IP-adress:
  * you can no longer buy license keys from our shop
  * you can no longer activate license keys on our webpage
  * DOB-Client will no longer work for you (login failed) [This also applies to servers of all kind located in Germany like VPS, Cloud-Server, Dedicated]
  * you can no longer download the DOB-Client


We know that this might cause problems with active licenses if you are a resident of germany or have a server located there.


Therefore we offer you to refund the remaining license runtime.
To get things going please send a personal message to this forum user (click)
Add your license key, paypal e-mail and our order number.


For all of our Customers outside of Germany:
We will continue to offer a safe and updated Bot - don't  worry about it.
You can be sure that this process in the background won't have any impact on the safety of our Bot and we will continue doing our best.

15.05.2017 - We started to look into the refunds. The first customers will receive their refund soon - please be patient and wait a bit, it could take another 1-2 days until we processed all requests.

If you have already sent us a refund request there is no need in sending additional messages as it will not move you up the processing line!


Deutsch:
► Show Spoiler

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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 19 Aug 2017, 11:48

DOB no longer support official reselling because of Germany law assisted by Bigpoint.
Because a reseller can sell everywhere, they forbid this in court. We can still sell licenses but not as recognized as official and without profit by our own, because we can do whatever we want, we are not part of Germany law.

Therefore we, bestbots.ro, will sell licenses by our own and without profit at same official prices
to keep our reputation and respect since 2010, if you buy from us bestbots.ro you help a lot.
All money from DOB licenses goes to DOB directly, mainly and helpfully to cover the COURT TAXES and FEEs.

This is temporary until court is over or changes within. As a customer, you are not affected, we will bring the same support & service to you.


We are forced to make some changes also:
► Show Spoiler
They try so much to shutdown DOB, but we will continue make it available for you guys as much we can deliver it on safety measures.

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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 27 Dec 2017, 16:51

Letter from bestbots

December 15, 2017

We no longer support and sell DOB.

We will keep supporting current customers until their license runs out.

In order to download new versions, you will see near to your "My licenses" menu a Downloads button, use that.
https://s26.postimg.org/majw4jtkp/screenshot_107.png

A gift from us, this is our beta license key (2-3months with 4 slots, like PLATINUM).. the first who gets it is theirs. You can make a printscreen after you activated it in order to thank me.
mz4V-2bGL-CnKW-sq3v

----------
Keep in mind that we still support and sell palavia pixel-bot !!

December 20, 2017

About DOB.

I want you to know that it was a very hard decision to make, we think at this for months and we tried more than once to find a better solution.

And it was no way around, we were forced to take this decision.

So please dont ask us if we ever sell or support DOB, in current terms we will never do that again.

Thank you all for listening

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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 27 Dec 2017, 16:55

Letter from developers:
December 21, 2017


With the coming new year, DOB is coming to an end. After a year of hard work, with many ups and downs, we decided to end the project for good.
Over the past year, we learned a lot, and even though we faced many difficulties we are confident that we have grown with each challenge.
Nobody was banned for using DOB and thus, we believe now is a good time to stop, so we can leave on a high note.
We hope that each of our customers shares our feeling about this, and that the ever growing community has had a great time using the bot.

Rest assured that we did never and will never provide any personal or account information to anyone, including BP. Your account data is only stored on your personal device. Your accounts are safe.

DOB was a central part of the lives of each developer, and we put a lot of time and effort into this project. Even though it may not be visible to the outside, behind the scenes there was always a lot of work to do and much, much effort was spent in order to keep the ship sailing. To this day we are proud of the quality and the reliability of our software. We think we set a new standard of quality in botting.
We also think that we have always been honest with our customers, as we always and ever compensated for any downtime of our software.

We want to thank the community, and of course our loyal customers, whose continued support made this project possible and sustainable.
Wholehearted thanks go to the forum and discord moderator team for helping to keep the trolls at bay and shaping the community towards a better place.
Our supermoderator team and beta testers deserve special thanks aswell, as they were always willing to spend their free time to improve the quality of the bot and the community.

Over the coming week, we will be posting details about the timeline and about the remaining license time handling.
Until we figured out all the details, DOB will be staying online and available.

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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 27 Dec 2017, 16:58

Letter from developers:
Today we are releasing more detailed information about the timeline:
27.12.2017 11:00 CET: This announcement is being made. (this is NOW)
30.12.2017 14:00 CET: DOB is shutting down. (this is in 3 days)
Once we shut down, time of every license will be frozen.

You will be able to request a refund of your remaining license time from the exact point in time when we shut down. All refunds can only be requested up until the 14th of January 2018.

If you didn't submit your refund request until then, we are no longer able to refund your license time. If you want to support the developers, the team and their efforts, you can choose to not refund the remaining time. You can do this at your own free will, but we will highly welcome such a decision, as we expect a high workload for refunding all of the active licenses. Detailed instructions on how to refund your license will be released at the given time.

Please do not ask me how to refund now. Please read full text from above "Detailed instructions on how to refund your license will be released at the given time." . That means, we will give you more information 30.12 when licences became frozen.
Thanks

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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 31 Dec 2017, 10:52

As announced in our timeline, we have just shut down the authentication servers. This means that from now on, using DOB will no longer be possible.
From now on you are also able to refund your remaining license time. Here is how:

Please send us an email to kbotdarkorbit@yahoo.com with the following contents:

The email with from paypal of your purchase. If you have multiple running license codes, please add all of the corrospondending order numbers.

- and -

The license code that you have received from us as an printscreen like this one.
Image
You can find your last activated license code here: https://v5dev.xyz/dob_licenses.php . If you have multiple running license codes, please add all of them.


After we have processed your refund you will receive an email at the address you used for the purchase.

Please note, that if you have bought your license not directly through our shop, you will have to ask whomever you have bought it from for your refund. We can not refund license codes that you have not bought from us.

Please also note that due to the changing years, it might take some time for your order to be refunded. Please be patient and give us a little time to spend with our loved ones. We are doing our best to refund as quickly as possible!

WARNING: DO NOT open a dispute with PayPal. We have always been honest with you, our loyal customers, and we will always be honest with you. You will get your refund in due time.

Please send your reQuest until 14.january.2018

If you feel generous towards us and want to reward us for the product that we developed and shared, you can decide to not refund your remaining time.

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