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DOB sued by BIGPOINT, in Germany court.

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DOB sued by BIGPOINT, in Germany court.

Post by admin » 19 Aug 2017, 11:43

2017.05.13
Hello everyone,

we got some bad news for customers in Germany, this will apply only on Germany, the other customers are not affected


Bigpoint obtained an interim order against us in Frankfurt am Main, Germany.
Thereby we are no longer permitted to sell or offer the product in Germany.
We are forced by law to follow this resolution.


In short: If you are from Germany or have a german IP-adress:
  * you can no longer buy license keys from our shop
  * you can no longer activate license keys on our webpage
  * DOB-Client will no longer work for you (login failed) [This also applies to servers of all kind located in Germany like VPS, Cloud-Server, Dedicated]
  * you can no longer download the DOB-Client


We know that this might cause problems with active licenses if you are a resident of germany or have a server located there.


Therefore we offer you to refund the remaining license runtime.
To get things going please send a personal message to this forum user (click)
Add your license key, paypal e-mail and our order number.


For all of our Customers outside of Germany:
We will continue to offer a safe and updated Bot - don't  worry about it.
You can be sure that this process in the background won't have any impact on the safety of our Bot and we will continue doing our best.

15.05.2017 - We started to look into the refunds. The first customers will receive their refund soon - please be patient and wait a bit, it could take another 1-2 days until we processed all requests.

If you have already sent us a refund request there is no need in sending additional messages as it will not move you up the processing line!


Deutsch:
► Show Spoiler

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admin
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Re: DOB sued by BIGPOINT, in Germany court.

Post by admin » 19 Aug 2017, 11:48

DOB no longer support official reselling because of Germany law assisted by Bigpoint.
Because a reseller can sell everywhere, they forbid this in court. We can still sell licenses but not as recognized as official and without profit by our own, because we can do whatever we want, we are not part of Germany law.

Therefore we, bestbots.ro, will sell licenses by our own and without profit at same official prices
to keep our reputation and respect since 2010, if you buy from us bestbots.ro you help a lot.
All money from DOB licenses goes to DOB directly, mainly and helpfully to cover the COURT TAXES and FEEs.

This is temporary until court is over or changes within. As a customer, you are not affected, we will bring the same support & service to you.


We are forced to make some changes also:
► Show Spoiler
They try so much to shutdown DOB, but we will continue make it available for you guys as much we can deliver it on safety measures.

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