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Frequently asked questions (FAQ) - Vertex Tool

Before all, if bots/tools are not working, check manually in game to see if darkorbit works, check all the time the website to see if new version and check always the STATUS from our website.

Q: How I start / run DOB ?

A: Very simple, follow the steps from this link

Q: How I buy a license for DOB ?

A: Very simple, follow the steps from this link

Q: How I move a license for DOB ?

A: You have unlimited moves, just generate new Authentication key, SAVE, and copy paste it on new computer. Works with one computer in same time, the other auth key will be invalid.

Q: What happens if I buy new license but the current one it`s not over ?

A: The time will be extended over your current license, just add your new license.

Q: How do I upgrade my current license ?

A: If you have Silver and buy Gold the current time left will be divided by 2 + the new time of new license.

If you have Silver and buy Platin the current time left will be divided by 4 + the new time of new license.

If you have Gold and buy Platin the current time left will be divided by 2 + the new time of new license.

You cannot downgrade.

Q: I cannot activate license, give error: license not unique ?

A: You mistype the license, make sure you copy paste without spaces and write correctly.

Q: What happens with the license time when bot is OFFLINE ?

A: All the time is added back to your license. We always compensate even more than you loose. You can check this in your DOB website account under “My licenses” menu.

Q: Why the bot goes in state "OFFLINE" and show message in bot "Game version unsupported" ?

A: All the time when Darkorbit client version is updated, the bot is offline until we update the bot. This is mandatory and expect happens at least once / week (never more than 5 times / week). Check our website for updates, usually 4-6 hours until update complete, but sometimes can take also 24-120 hours (or more) depends on how much we need to investigate before release a new version for your safety.

Q: Why the bot "shows license icon with YELLOW" ?

A: Your antivirus may block it, disable it or add DOB to exception.

Q: Why the bot "shows license icon with RED" ?

A: Your license is expired / invalid / or license server is temporary down.

Q: Why the bot "still running while the bot is OFFLINE" ?

A: If you dont stop your bot, or connect to map manually, the bot is fine to run, because he will use the old client version from darkorbit, which is fine and safe because same thing can happen if you play in browser.

Q: Why the bot "doesnt enter on my gate" ?

A: You probably have 1 life left, the bot will not enter, however you can press keyboard CTRL and click to gate and will do it.

Also make sure you set the bot to do your gate.

Q: Why after a time the bot "collect less uridium from boxes" ?

A: Learn the game darkorbit before use our bot, there is a cooldown for boxes, if you only keep collecting boxes without breaks / killing npc instead, you will get very low uridium.

In order to restore cooldown, just dont collect boxes for few days. Read more about this on Darkorbit forums.

Q: Is the bot "compatible with MAC OS" ?

A: No. You can try with virtual machine emulator Oracle VM VirtualBox (free), download the bot and see if you can open.

If still not working, you can use our bot services so you dont need anymore the bot or the license.

Q: Why the bot "is not selling the cargo with PET" ?

A: Cargo is only traded when there are no NPCs around.

Q: Why the bot "is not repairing the PET" ?

A: It repair only when are no enemy around.

Q: Got a new question / problem ?

A: Contact us, this FAQ will be updated.

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